ContactAtOnce! Online Automotive Chat Training “Dealership personnel have hectic, interrupt-driven schedules that often don’t allow time for classroom or even webinar-type training sessions,” said Marc Hayes, co-founder and EVP at Contact At Once!. “With these self-service, easy-to-use, online interactive automotive chat training courses [...]

Crossfire Website Design’s process was seamless and their commitment to deliver a polished site quickly speaks volumes. It was truly a pleasure working with their group. A few years back we wanted a website designed for one of our divisions. We decided to stay local and even use a Chamber Member’s [...]

Overall Satisfaction and Task Completion Key findings from the study underscore the importance of measuring both Task Completion and Overall Satisfaction. While Overall Satisfaction remained relatively constant among visitors within the purchase funnel (those coming to learn, shop and buy), Task Completion varied significantly [...]

Social Media Strategies
The panelists include: Duncan Drechsel, Social Media Manager, Walmart.com Tony Welch, Lead Social Media Strategist and Community Manager, Hewlett Packard Rich Harris, Senior Manager, Social Media, Seagate Technology

The interactive design tool is so much fun to play with and will allow our customers to see exactly how their finished product will look. Founder and CEO, Clark A. Swihart, commented, “We are absolutely thrilled about the increased functionality of the new website and eagerly anticipate its launch.” Mr. Swihart continued, [...]

Sandra Floyd, President/CEO
Nourishing the community while supporting the goals of our clients is what we do at OUTSOURCE everyday. The U.S. Small Business Administration presented, Sandra Floyd of OUTSOURCE Consulting Services, Inc., the Small Business Person of the Year Award for Region 9, San Francisco [...]